IT Services for Law Firms in Chicago: Case Study 

A Decade of Managed IT for Legal Professionals

Client Overview: A Chicago Law Firm's Journey to Reliable IT Services

Gozdecki, Del Giudice, Americus, Farkas & Brocato is a respected litigation law firm based in Chicago. For over a decade, the firm has partnered with GO Technology Group to receive reliable, proactive IT services for law firms in Chicago—tailored specifically to meet legal industry demands.

Challenges Before Partnering with an IT Provider for Law Firms in Chicago

Before working with GO Technology Group, the firm faced several recurring IT challenges:

Frequent downtime and system instability
Concerns over client data security and compliance
Difficulty accessing reliable, same-day IT support
Limited internal resources for vendor and software management

According to the firm, these issues weren’t just technical—they created real anxiety and impacted client confidence. The firm often expressed concerns over instability and unreliable technology, which put deadlines and client work at risk.

IT Solutions Delivered for Legal Practice Efficiency and Security

GO Technology Group implemented a proactive, fully managed IT solution that includes:

15-minute average response time for support requests
24/7 network monitoring and multi-layered cybersecurity protections including NGFW, EDR, Zero Trust policies, and encrypted backups
Seamless integration with essential legal software like Clio, NetDocuments, iManage, ProLaw, and Time Matters
Vendor coordination, licensing management, and compliance consulting aligned with ABA standards

In addition, when the COVID-19 pandemic hit, GO Technology Group responded immediately—mobilizing remote access tools, providing encrypted laptops, and helping staff stay fully productive from home. As a result, the firm remained operational with zero disruption.

Results of Partnering with GO Technology Group for IT Services in Chicago

The impact of this partnership has been both immediate and long-lasting:

Zero data breaches in over 10 years
100% uptime during the COVID-19 pandemic
Complete remote work enablement in under 48 hours
Ongoing modernization, including VoIP phone system upgrades

The results speak for themselves. The firm no longer worries about maintenance, updates, or emergencies—and instead focuses on client service with confidence.

Client Testimonial

“I couldn’t be happier. GO Technology Group is exceptionally responsive, practical, cost-efficient, and willing to go beyond to ensure our technology is always up and running.”

— Partner, Gozdecki, Del Giudice, Americus, Farkas & Brocato

Why IT Services Matter for Law Firms in Chicago

In a legal environment where every minute matters, Gozdecki’s team can now focus fully on client service and legal strategy—without IT issues holding them back. With GO Technology Group, they’ve gained peace of mind, operational stability, and a local tech partner they can trust.

Moreover, the firm has found that working with a legal-focused provider like GO ensures faster issue resolution, smoother software performance, and long-term strategic planning tailored to their specific workflow.

Looking for reliable IT services for law firms in Chicago?  Schedule a free consultation today!

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"GO managed the whole process and pushed on our vendors to find other means to get things done."

- Donna C. -

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- Earl F. -

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