How This Park District Strengthened Security and Efficiency with Managed IT Services

When a park district needed to relocate its network data system, they saw an opportunity to upgrade to a modern, secure solution with managed IT services for park districts. Instead of just moving servers and computers, they partnered with GO Technology Group to build a fully integrated, secure, and scalable IT system. The result? A reliable, cost-efficient network that streamlined operations, saved time, and even prepared them for remote work—before the pandemic changed everything.

Why Park Districts Need Managed IT Services

Five years ago, this busy suburban park district managed nearly a dozen administrative sites—each with different networks, phone systems, and IT setups. IT staff spent hours driving between locations, troubleshooting disconnected systems.

While the district had third-party IT support, there was no unified IT strategy. As the IT manager recalls:

“Nothing worked. Nothing was uniform. We were constantly reacting to issues instead of having a reliable system in place.”

That’s when a trusted vendor recommended GO Technology Group—a managed IT services provider that takes a different approach.

“GO Technology asked about our priorities. They listened first, then built a plan—starting with the end goal in mind.”

The plan included enhancing security, reducing downtime, and ensuring a uniform, efficient IT system across the entire park district.

GO Technology Group conducted a full IT audit and implemented: 

- Upgraded desktops with standardized configurations
- Unified phone systems across all locations
- Consistent network settings for seamless connectivity

The park district’s network security was strengthened with:
- Enterprise-grade firewalls to block cyber threats
- A virtualized environment with redundant backups
- Live failover systems that activate backups instantly
- Offsite data storage for extra protection

“Now, I have four copies of my environment, including one offsite. That’s huge—very advanced for a park district.”

A custom disaster recovery plan was developed, ensuring:
- A backup generator system to prioritize critical power needs
- Protection against ransomware, outages, and severe weather

GO Technology Group provides:
- Constant network monitoring to prevent downtime
- Automated updates, licensing, and vendor management
- A responsive helpdesk team available

“Whatever happens, we’re ready for it.”

Since partnering with GO Technology Group, the park district has:
- Saved 10 hours per month in IT manager troubleshooting time
- Reduced IT staff travel time by over 15 hours per week

The park district achieved:
- Over $40,000 in annual payroll savings
- Avoided hiring additional IT staff

“Their knowledge of IT solutions is incredible.”

GO Technology Group implemented cybersecurity training, reducing phishing and malware risks from 80% to just 27%—far better than the government agency average of 65%.

A “Night & Day Difference” in Park District IT

Nearly five years later, this park district’s IT infrastructure is more secure, reliable, and cost-effective than ever.

“It’s a night and day difference. GO Technology Group manages every aspect of our IT, freeing up time and eliminating stress. I sleep better at night knowing our network is secure.”

Even better, the IT manager no longer worries about late-night emergencies:

“They’ve worked until 3 a.m. before—but I don’t even have to call because they’re already fixing the issue before I notice it.”

With hundreds of programs and facilities to manage—including golf courses, ice rinks, swimming pools, fitness centers, and community programs—the right IT partner makes all the difference.

And when the pandemic hit? The district was already prepared. Thanks to GO Technology Group’s early implementation of VPN and remote access, employees could seamlessly work from home with zero downtime.

Is Your Park District’s IT Holding You Back?

Your technology should empower you, not hold you back. Unfortunately, many IT service providers overpromise and underdeliver—leaving park districts frustrated, overpaying, and stuck with outdated systems.

At GO Technology Group, we provide:

- Expert IT support designed for park districts

- Cost-saving solutions to optimize your budget

- Data security & ransomware protection for peace of mind

- Phone system upgrades for better communication

We handle everything—from warranty management to vendor coordination—so you can focus on serving your community.

If your park district is ready for better IT, let’s talk. Schedule a Free Consultation Today – Let’s discuss your IT challenges and explore how we can help.

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